Privacy Policy

This Privacy Policy explains how Raxai collects, uses, and protects your information when you use our AI-powered PDF platform.

1. Information We Collect

Account Information

Google account details (name, email) through Clerk authentication
Account preferences and settings

Document Data

PDF files you upload to the platform
File metadata (name, size, upload date)

Usage Information

Platform activity and feature usage
AI conversations and interactions
Error logs through Sentry for service improvement

Technical Information

Browser type and device information
IP address and general location

2. How We Use Your Information

Provide Service: Process PDFs and enable AI interactions
Account Management: Maintain your account and preferences
Service Improvement: Analyze usage patterns and fix issues
Technical Support: Access files when necessary for support

Third-Party AI Providers

Your documents and conversations are processed by AI providers you select
Each provider has their own privacy policy
We don’t control how they handle your data

Service Providers

Clerk: Account authentication and management
Sentry: Error monitoring and bug tracking
Cloud Storage: Secure file storage

No Selling or Advertising

We don’t sell your personal information
We don’t use your data for advertising

4. Data Security

Files are encrypted and stored securely
Your files are not shared with other users
However, no system is 100% secure

5. Data Retention

Account data is kept while your account is active
You can delete your account at any time
Some data may be retained for legal or technical reasons

6. Cookies

We use essential cookies for:

Keeping you logged in
Remembering your preferences
Ensuring platform security

7. International Data

Our service operates internationally
Data may be transferred across borders
We maintain appropriate security standards

8. Policy Changes

We may update this policy occasionally
Changes will be posted on this page

Last updated on October 27, 2025